Privacy policy

This privacy policy contains all the necessary information that must be provided to Users when collecting their personal data through any of the forms on the website, such as that related to the purposes, retention periods and legal basis on which the processing is legitimized, how it is used, communicated and the rights of Users.
These policies have been prepared in accordance with Law 15/2003 of December 18, entitled Personal Data Protection, and it is hereby informed that all data that may be provided by users will be treated with absolute confidentiality.


Responsible for the processing of personal data
LANDSACAPE HOMES SL is the owner of this website, it is domiciled at Carretera General d'Arinsal, Edifici Claranna Baix 2, AD400 Arinsal - La Massana (Principality of Andorra), registered in the Companies Register of the Principality of Andorra with number 21294 and in the Trade Register of the Principality of Andorra, as "Landscape Homes", with number 931900T, and its Tax Registration number is L-716382-S.

The contact and electronic contracting of products and services offered through this website by LANDSCAPE HOMES SL can only be carried out by people over 18 years of age, not under this age. Accordingly, if you provide your personal data through this website, you do so on the premise that you are over 18 years of age. In the event that LANDSACAPE HOMES SL verifies that, in contravention of the aforementioned rule, the personal data has been provided by a person under 18 years of age, it will be immediately deleted.

Personal data of third parties other than the interested party must not be provided through this website. However, in the event that this is essential to carry out the request that justifies the provision of personal data, the person who does so assumes the responsibility of previously informing the owner of the personal data of everything provided for in article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, ?GDPR?) under the conditions established in the aforementioned provision.

In the event that, in order to properly make a request, you must provide personal data of minors under 18 years of age, you guarantee to LANDSCAPE HOMES SL that you do so in your capacity as father, mother or legal guardian of the minor who is the owner of the personal data, also granting your express consent for the processing of the same. In this case, you must prove kinship or guardianship, by providing an official document.

Principles applied for the processing of personal data:
The principles indicated below are applied by LANDSCAPE HOMES SL and by any person on its staff who has access to data. Personal data will always be:

• acted in a lawful, fair and transparent manner.
• collected for specified, explicit and legitimate purposes, and will not be further processed in a manner incompatible with these purposes.
• adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
• accurate and, if necessary, updated, adopting all reasonable measures to delete or rectify those that are inaccurate with respect to the purposes for which they are processed.
• kept for no longer than necessary for the purposes of the processing.
• treated with integrity and confidentiality, in such a way as to guarantee their adequate security.

Types of personal data processed and purpose
The personal data provided must be true, accurate and complete and kept up to date. The registration of data through the use of the form is mandatory, at least those marked as such, and will imply that you have been informed and that you have given your consent to the content of this privacy policy. The failure to provide these, or the provision of incorrect data, will make it impossible for us to correctly manage the requests made.

On our website we collect the following categories of personal data:

Information related to subscriptions to newsletters and commercial prospecting, such as name, surname, email, telephone, language and country. These personal data are stored in our databases for the management of commercial relationships, and will be used to send newsletters about LANDSCAPE HOMES SL , its services and products relevant to your interests.

You will always be provided with the option to cancel and/or be removed from our databases with each electronic communication you receive from us. You may modify your information or preferences or provide additional details at any time.

Information related to requests for the provision of our services and the contracting of our products, such as name, surname, company, address, email, telephone and postal address. This personal data is stored in our databases for the management of commercial relationships and will be used to complete any electronic request for services and products through our website. At any time you can modify your information or preferences or provide additional details.

We will not use your personal data to make automated decisions that affect or create profiles other than those described above. In any case, if there is a subsequent processing of the data whose purpose is different from that for which it was initially collected, we will inform you of all aspects relevant to this other purpose before this further processing.

Retention time of personal data
The personal data of Users will be processed for the duration of the execution of the contract or requests for information and, in any case, for the period of time necessary to comply with the purpose for which they were collected and to determine the possible responsibilities that may arise from this purpose and the processing of the data. When the data must be kept in compliance with the limitation periods indicated in the applicable regulations, they will be blocked and made available only to the competent authorities, and will be deleted once this period has expired. In the case of commercial communications, the data will be kept as long as you do not object to receiving this information.

To determine the appropriate retention period for personal data, we also rely on the amount, type and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and the applicable legal requirements.

Legitimacy for processing personal data
The following legal bases of legitimacy apply to process your personal data:

• Consent: for data relating to requests for subscription to newsletters and commercial prospecting.
• Legitimate interest: for those data relating to requests for information or services, which make the processing necessary to carry out our commercial activity, provided that these interests are not overridden by your interests or fundamental rights and freedoms. Our legitimate interest consists of being able to guarantee business continuity, establishing contact channels that allow us to offer our services and understand the needs and expectations of the market, in addition to improving the level of satisfaction of Users and, therefore, improving our offer of services and brands.
• Execution of the contract: for those identification and contact data that allow the remote management of the contract for the provision of services and products offered on our website.

Recipients of personal data
The User's personal data may be transferred/communicated to the following recipients:
Companies in charge of data processing, as providers that provide services to LANDSCAPE HOMES SL , such as the management of promotional campaigns, content managers and customer relations. Service providers are authorized to use the information only to the extent necessary to perform and provide the services for which they were contracted and subject to the terms established in the contracts for processing concluded and in this Privacy Policy.

Public Administrations and Bodies when required by tax, labor or any other applicable regulations.

We undertake to never use your personal data for purposes other than those determined in this privacy policy, nor to transfer it illegitimately to third parties.

Human rights
Users may exercise any of the rights recognized in data protection regulations before us.
We undertake to respect and facilitate the exercise of these rights and, in particular, the rights of access, rectification, suspension, opposition, limitation of processing and data portability. These rights may be exercised by sending an email to landscape@landscape.com , together with a copy of your valid identification document.

We will provide you with all the necessary information regarding the actions we take based on any request to exercise the rights that concern you as an interested party, within the stipulated legal deadlines.

The interested party may file a complaint with the Andorran Data Protection Agency, especially when they consider that they have not obtained satisfaction in the exercise of their rights, through the website enabled for such purposes by the corresponding Control Authority.

Application of security measures on personal data
We guarantee that we maintain the security levels for the protection of personal data provided to us through the website in accordance with current regulations, and that all the corresponding technical and organizational measures have been established and applied to avoid the loss, destruction or accidental damage, misuse, alteration and unauthorized or illicit processing of the data provided by Users.

We have also implemented a notification procedure in the event of any suspected violation of the security of personal data, directed at interested parties and also at the corresponding control authority.

Right to withdraw consent
If you have given your consent for the processing of your personal data, you have the right to withdraw it in whole or in part. To withdraw your consent, follow the opt-out links indicated in all commercial communications sent to you or contact us via our contact form on this website or via email.

Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purposes for which you originally consented, unless there are compelling legitimate grounds for further processing that override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. Withdrawing consent to receive commercial communications will not affect the processing of personal data for the provision of our services.

Contact
If you have any questions, comments or complaints about the use of your personal data, please contact our customer service by email at landscape@landscape.com or by calling the telephone numbers indicated on our website.

Privacy policy changes
This privacy policy is subject to possible changes in accordance with the legislation applicable at any time. In any case, any modification to this Privacy Policy will be duly notified to you so that you are informed of the changes made and, where applicable, can grant your express consent to these changes.